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LEGALITY INTERNATIONAL ORDERS
WHEN WILL IT SHIP? ADDITIONAL HANDLING
ACCEPTED PAYMENT METHODS TRANSIT TIMES
DOMESTIC SHIPPING COSTS EXPEDITED SHIPPING
APO / FPO SHIPPING COSTS RETURNS AND EXCHANGES

ACCEPTED PAYMENT METHODS

UPS Shipping times
from Jacksonville, Florida
CALCULATE UPS TRANSIT TIME
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LEGALITY: Please be aware that it is your responsibility to know and comply with all local, state, federal and International laws pertaining to the area in which you live. By placing an order with us, you are agreeing that you meet any necessary requirements for ownership of the products you are ordering.

IN COMPLIANCE WITH FEDERAL STATUTES:

Read carefully all conditions set forth below.

By placing an order with us, you agree that you meet any or all of the following criteria
.
Federal law prohibits shipment of automatic knives across state lines, with the following exceptions:
(1) to civilian or Armed Forces supply or procurement officers and employees of the Federal Government ordering, procuring, or purchasing
such knives in connection with the activities of the Federal Government;
(2) to supply or procurement officers of the National Guard, the Air National Guard, or militia of a state, territory or the District of Columbia ordering, procuring, or purchasing such knives in the connection with the activities of such organization;
(3) to supply or procurement officers or employees of the municipal government of the District of Columbia or the government of any State or Territory, or any county, city or other political subdivision of a State or Territory;
(4) to manufacturers of such knives or bona fide dealers therein in connection with any shipment made pursuant of an order from any person designated in paragraphs (1), (2), and (3)

WHEN WILL IT SHIP?: Most items are ordered in from our suppliers as needed. orders with items In-stock in our store usually ship within two business days. Domestic (within the US) orders with items in stock at our suppliers usually ship within 5-7 business days of an order being placed, however we ask that you allow up to ten business days for your order to ship. Please allow up to 14 business days for APO / FPO / International orders to ship (please refer to International and APO policies below). Orders with items which must be ordered from our supplier, and are in stock at the supplier, will be charged before the items are ordered from the supplier. Product on unpaid orders will not be ordered from our suppliers. A tracking number will be emailed when the label is processed for shipment. In an effort to protect ourselves from fraudulent orders, orders placed where the billing and shipping information do not match may, at 888 Knives R Us discretion, impose an additional fee for adult signature required upon delivery of $3.00. We will email you notification of this additonal fee before your order is charged and processed. Please note: Selecting expedited shipping does not guarantee that the order will ship immediately.

Declined Credit Card Charges: If the credit card declines, we will notify the customer by email and place the order into cancel status. The Orders can easily be reinstated once the issue is resolved, or the customer may place a new order securely online.

Backordered Items: Orders which contain items which are backordered at our supplier will not be charged and we will email notification of the backordered item whereby you will have a chance to continue or cancel the order. Please refer to our Backorder Policy for more information.

Pre-Order Items: Orders which contain items which are on Pre-ordered at our supplier will not be charged and we will email notification of the Pre-ordered item so that the customer receives confirmation of the Pre-Order. Please refer to our Pre-Order Policy for more information.

TRANSIT TIMES: Please refer to our UPS Location Map to determine shipping delivery times within the United States to your area from 888 Knives R Us in Jacksonville, Florida. Note that shipping times are calculated in business days and UPS will only ship Saturday delivery under special terms which also incur additional charges. Please read our shopping policies above.

ACCEPTED PAYMENT METHODS:

CREDIT CARDS: 888 Knives R Us accepts MasterCard, Visa, Discover and American Express in the United States and Canada
. 888 Knives R Us does not accept International Credit Cards.
WIRE TRANSFER: You may pay by direct transfer at your bank. Information regarding where to send and bank routing numbers will appear in the confirmation screen when the order has been placed. Please print this page for your records.
CASHIERS CHECK OR MONEY ORDER: We accept this method of payment on orders placed in the US and Internationally. Please make this check out in US dollars and include your order number somewhere on the check. When selecting the Money Order or Cashiers Check option, the order will be placed in a canceled status until payment has been received. 888 Knives R Us does not accept personal checks. Personal checks will be returned and the order placed into holding status until you have made contact with us to adjust your method of payment.
PAYPAL PAYMENT: PayPal is available by request, after placing a "Cashier's Check, Money Order or Wire Transfer" order, please place a note in the notes field at check out that you would like a payment request sent to you.

DOMESTIC (Within the US) SHIPPING COSTS: 888 Knives R Us uses United Parcel Service (UPS) as its main brokered shipper within the United States. Our system will calculate shipping amounts based on the weight of the shipment, the location of its destination and the amount of insurance applied. In an effort to protect ourselves from fraudulent orders, orders placed where the billing and shipping information do not match, we may, at our discretion, impose an additional fee for adult signature required upon delivery of $3.00. We will email you notification of this additional fee before your order is charged and processed. Please read about additional handling below.

APO/FPO SHIPPING COSTS:
Orders shipping to military addresses are sent via the US Postal Service and are normally sent Priority Mail. Our system will calculate shipping amounts based on the weight of the shipment, the location of its destination and the amount of insurance applied. Additional shipping charges apply to oversized items. Please read about additional handling below. Due to restricted guidelines at the US Postal Service, items with contents under pressure, such as pepper sprays, cannot be shipped via air and therefore cannot be shipped to military addresses. APO / FPO orders are shipped from our Post Office in Jacksonville, Florida once weekly. Customs Form declaration of items sold must reflect the item(s)' actual value for insurance purposes. Please contact us for special delivery needs.

ADDITIONAL HANDLING MULTIPLE ITEM ORDERS AND OVERSIZED ITEMS:
Steel weighs alot and can become an oversized shipment quite easily. Oversized items are usually swords, machetes, axes, armour, heavy bowies and throwing knives, and the like. If you are ordering oversize items; or your order contains multiple items which adds additional weight, additional shipping charges will apply. Our online system's shopping cart will calculate shipping amounts based on the package's dimension, weight, location and insurance applied. If UPS Ground shipping on oversized or multi-item orders is substantially different from what is calculated by our system at shipping time, we will calculate the shipping amount and contact you before shipping. Please be aware that this process will delay shipping times. For a quoted rate before order placement, please call or email us. Please refer to our UPS Location Map to determine shipping delivery times within the United States to your area from 888 Knives R Us, here in Jacksonville, Florida. Note that shipping times are calculated in business days and UPS will only ship Saturday delivery under special terms which also incur additional charges.

EXPEDITED SHIPPING:
If expedited shipping such as 3-Day Select, Second Day Air or Next Day Air is selected on an order, be aware that by selecting such does not guarantee the order will ship the next business day as not all items are in stock at all times and most often will need to be ordered from our supplier. Selecting expedited shipping will only affect time in transit. Shipping is handled through our brokered shipper, United Parcel Service (UPS) for domestic (within the United States) orders and any delivery instructions pertaining to delivery must be directed to UPS at 1-800-PICK-UPS (742-5877) after the tracking number attached to that shipment has been received by the customer. Notes placed on an order with instructions pertaining to delivery will not be forwarded to UPS by 888 Knives R Us. Notes placed on an order for specific delivery needs will be handled by 888 Knives R Us in the fastest possible manner. If it is believed that delivery needs cannot be met, 888 Knives R Us will contact the customer by email to that effect providing an opportunity to continue or cancel the order. Please place your arrival date needs in the "Notes" field during checkout, or give us a call or email us to check availability of the item(s) you are intending to order. if an order is placed for a gift, etc. in some cases, drop-shipment can be implemented for an additional fee. In an effort to protect ourselves from fraudulent orders, orders placed where the billing and shipping information do not match may, at 888 Knives R Us discretion, impose an additional fee for adult signature required upon delivery of $3.00. We will email you notification of this additional fee before your order is charged and processed.

PRICE ERRORS OR INCREASES: 888 Knives R Us offers an extensive line of products from several different manufacturers and the products' pricing changes and is updated daily. If you choose an item on our webstore which has had a recent price increase; or if the item has been uploaded to our store reflecting an incorrect price, you will be notified by email about the increase or error and the new price point will be reflected on the order. You will have the opportunity to continue with the order at the new price or decline the order and cancel. Pre-Orders or Backorders do not lock in pricing of the items. If a procudt you have on Pre-Order or Backorder increases in price, the price wlll be adjusted on your order to reflect the current price a the time the item(s) iss available and you will be sent confirmation of such change. If the items' price does not change and the item(s) is available with thirty (30) days, the order will be processed according to our Backorder and Pre-Order policies.

INTERNATIONAL ORDERS: Please refer to the list below for the countries outside the USA to which we ship. Payment of international orders is via Money Order or Cashier's Check in US Dollars, or via PayPal in countries which allow customers to create PayPal accounts. If you wish to pay with PayPal you must select "Cashier's Check or Money Order" when checking out. During checkout you may request PayPal in the Notes field or after your order is placed, or you may send us an email from the "Contact Us" link and request that a PayPal payment request be sent to you (please include your order number in the subject line). We will then send you a PayPal Payment Request via email. PayPal can not be used for payment when the order contains automatic knives, automatic batons, pepper spray, stun guns or butterfly knives. The shopping cart will calculate shipping amounts to all locations to which we ship but in some cases may not, or may calculate incorrectly because of the large variance of size and weight of the items we sell. Orders placed which do not reflect shipping costs upon checkout will be adjusted after the order has been placed. PayPal Payment requests will only be sent to members who are verified, no exceptions. 888 Knives R Us will not ship butterfly knives, automatic knives, automatic batons, stun guns or pepper spray out of the country. Orders placed with any of the aforementioned items will be canceled and any payment made will be refunded in full. Customs Form declaration of items sold must reflect the item(s)' actual value for insurance purposes. Product on unpaid orders will not be ordered from our suppliers.

Australia
Germany
Niue

Austria

Greece
Northern Ireland
Azores
Greenland
Norway
Bahamas
Iceland
Poland: FDX
Belguim
Ireland
Portugal
Brazil
Italy
Scotland
Canada
Japan
Spain
Canary Islands
Luxembourg
Sweden
Denmark
Madeira
Switzerland
England
Monaco
United Kingdom
Finland
Netherlands
Vatican City
France
New Zealand
Wales

RETURNS AND EXCHANGES:
888 Knives R Us understands that doing business online sometimes results in merchandise that our customer may not like or need when the item has been received. Customers may return product(s) for a full refund of the purchase price within 7 days of the date of receipt. Exchanges at their purchase price may be made within 14 days of the date of receipt. If a return is received after the posted return period, 888 Knives R Us will make 1 attempt via all means provided by the customer to return the order to the customer. Return shipping outside of the posted return/exchange policy will incur additional shipping fees and will not be re-shipped unless those fees have been paid. If the attempt to contact the customer results with in reply, the order will be shelved until contact is made to provide for its return for 30-Days. 888 Knives R Us will not be held responsible for items not accounted for after 30-Days has passed. Before shipping returns/exchanges, please be aware of the following stipulations:







The product(s) must be in new and re-sellable condition with all materials, parts and packaging.
Please include the original receipt or a copy of this receipt with the return.

Shipping costs for returns and exchanges are the customer's responsibility and will not be refunded except when 888 Knives R Us is in error.
All shipments leaving 888 Knives R Us are insured and tracked when the unexpected occurs. Please insure returns and exchanges. 888 Knives R Us will not be held liable for lost or stolen return/exchange merchandise.
Special order products will be charged a 20% restocking fee.
Some products do not come from the manufacturer with a partially serrated blade and 888 Knives R Us can put one on the blade for you for an additional fee. If you have ordered such an item and decide to return or exchange it, this will fall under special order items and will be handled according to that policy.
Once the above stipulations for a return are met, please ship your return to:
  888KRU
  11250 Old St. Augustine Rd.
  Suite #15-271
  Jacksonville, FL 32257
Be sure to include either a copy of your invoice or a note including your order number, and please let our returns department know how you would like the returned merchandise processed.


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