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| NEW PRODUCTS |
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Returns Policy
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888KRU
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| RETURNS
AND EXCHANGES:
888 Knives
R Us understands that doing business online sometimes results in merchandise
that our customer may not like or need when the item has been received.
Customers may return product(s) for a full refund of the purchase price
within 7 days of the date of receipt. Exchanges at their purchase price
may be made within 14 days of the date of receipt. If a return is received
after the posted return period, 888 Knives R Us will make 1 attempt via
all means provided by the customer to return the order to the customer.
Return shipping outside of the posted return/exchange policy will incur
additional shipping fees and will not be re-shipped unless those fees have
been paid. If the attempt to contact the customer results with no reply,
the order will be shelved until contact is made to provide for its return
for 30-Days. 888 Knives R Us will not be held responsible for items not
accounted for after 30-Days has passed. Before shipping returns/exchanges,
please be aware of the following stipulations: |
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The
product(s) must be in new and re-sellable condition with all materials,
parts and packaging.
Please include the original receipt or a copy of this receipt with
the return.
Shipping costs for returns and exchanges are the customer's responsibility
and will not be refunded except when 888 Knives R Us is in error.
All shipments leaving 888 Knives R Us are insured and tracked when
the unexpected occurs. Please insure returns and exchanges. 888 Knives
R Us will not be held liable for lost or stolen return/exchange merchandise.
Special order products will be charged a 20% restocking fee.
Some products do not come from the manufacturer with a partially
serrated blade and 888 Knives R Us can put one on the blade for you
for an additional fee. If you have ordered such an item and decide
to return or exchange it, this will fall under special order items
and will be handled according to that policy. |
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Once the above stipulations
for a return are met, please ship your return to:
888KRU
11250 Old St. Augustine Rd.
Suite #15-271
Jacksonville, FL 32257
Be sure to include either a copy of your invoice or a note including your
order number, and please let our returns department know how you would like
the returned merchandise processed. |
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